This involves us, firstly, understanding your business. We then manage all your social media channels on your behalf. We will improve the content that’s being created. Including, Video creation, photography, graphic design, setting up & running of Facebook or Instagram competitions.
For some businesses, social media can be a great way to communicate directly with customers. This ends up being a priority customer service channel. We ensure that all in-bound communication is responded to in a quick and professional manner. We can manage all reviews (Google &/or Facebook) & will ensure word of mouth is kept positive & reflects the brand in an appropriate way.
We provide regular, easy-to-understand reports. This will allow us to gather all the analytics we need to improve your ROI (return on investment) & will allow you (the business) to be across all our activities and understand the goals we are attempting to achieve for you.